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Planned

Multi-Line Text Booking Questions have several blank spaces in the answer

When a multi-line booking question appears on the booking form, there are several blank spaces pre-populated as the answer. This means the booker either has to delete all the blank spaces first, or they enter their answer after the blank spaces, which can make it hard to read their answer on the register.

barryroad5 months ago
Planned

Typing in a date in a date field isn't recognised correctly by the system

When a Date field is used on a booking form, if someone decides to type in the date instead of using the pop up date selection tool, the field struggles to recognise the input. e.g. if you type 15/12/2015, then the field is automatically updated to 15-Jan-0012. A couple of solutions are possible here: (Preferred) Interpret typed entries correctly Don't allow typed entries - force people to use the date selection tool to ensure correct dates are entered

barryroad5 months ago
Completed

Link to copy booking links on Company Settings doesn't actually copy link to clip board on iPhones

Clicking on the 'Copy Link' button for the booking links on the Company Settings screen for either Category or Location booking links doesn't actually copy the URL to the clipboard on iphone. It is fine on Android.

bookthatin5 months ago

Bug - overlapping times of sessions not displaying correctly

Bug - overlapping times of sessions not displaying correctly on booking form When booking multiple sessions (ie 4) of overlapping times so time slots can’t be used. The booking form displays the ‘full’ day timings 9.00-4.00 when the sessions being booked are 9.00-1.00 and 12.00-4.00 - the confirmation is correct but the pre-booking session selection displayed on the form isn’t.

Abby5 months ago
Planned

Incorrect Session Times Displayed When Booking Multiple Mixed-Time Sessions

When booking multiple sessions of the same event that have different start and end times, the booking form incorrectly displays a combined time range (earliest start to latest end) for each session on the booking form, instead of showing the correct individual session times.

lucideglielfi7 months ago
Completed

'Incorrect Password' error message not showing when logging in via Widget

When logging in via the widget, if the customer puts the wrong password, the system wasn’t showing the error message ‘Incorrect Password’. This item will fix this issue.

bookthatin7 months ago
Completed

Error messages don't show to users entering incorrect password on widget

When logging in via the Book That In widget, entering an incorrect password does not display an error message. The login attempt appears to hang with no feedback, leaving users unsure what has happened. This issue does not occur on the main Book That In website - it is only happening on the widget.

bookthatin8 months ago
Feb 26

Find a participant function doesn't always work

When searching for a client either through the search function at the top of the page, or through view client details button on the register, it doesn't always display the details. Quite often I have to search again for the details to be shown. This is on Samsung galaxy phone using Chrome as the browser.

Amywilkins_TTMK8 months ago
1
Completed

System shows £0 when Price Bands are used, but none are viable

System should not show £0 in this situation.

bookthatin8 months ago
Feb 26
Completed

Can't unpause paused subscriptions from the new Subscriptions Price Bands list view

It is still possible to unpause a subscription from the legacy Subscriptions list view, but the button on the new Subscriptions List view doesn’t respond. This needs fixing.

bookthatin11 months ago
Dec 10
Completed

Discount Claims not being recorded correctly

Discount codes are reducing the price correctly and updating the "number of uses" count, but the "number of claims" in the ‘Vouchers’ area is not incrementing as expected and you cannot see who has used each voucher code.

bookthatin11 months ago
Dec 10

Trials on the Last Date in a Block: Make the 'Trial Attended Email' provide a link to the next block.

Currently, when there is a trial on the last date in a block, the system will show a pop-up to send out the Trial Attended email, however that email will not send as there are no future dates in the block. This pop-up should not show in the situation - this is the bug. This item is also a feature request, however: We would like the pop-up to still show, but for the email to send if there is a future block set up and linked to the current one. The email should include a link to Book onto this future block.

bookthatin1 year ago
Completed

Cannot manually add names and emails to waiting list

When manually adding a booking, if the class is full, the system presents an option to add the customer to the waiting list, however this button doesn’t work.

clubhouse1 year ago
Dec 10